Newbreak

Help and Support

Newbreak Support

Get Help

For sign-in, connection or import problems, email nick@gridnpixel.com. Include your company name, the step you were taking, the time of the problem and the error message.

Do not send passwords, authenticator codes, connection tokens or financial files by email. We will arrange a suitable channel if more information is needed.

QuickBooks Connections

You can connect, refresh or disconnect QuickBooks in your company's onboarding page under Financial Connections. Connecting requires permission to manage company integrations and authenticator verification.

QuickBooks connection guide · Disconnect instructions

Privacy and Deletion Requests

Email mathew@missionregen.com for requests to access, correct or delete records. Disconnecting a provider stops imports; deletion is a separate request under the Privacy Notice.